Last updated: 22nd July, 2026
This Privacy Policy explains how we collect and use your personal data.
This policy applies to our website, our online courses and client portal, and our mobile app, which provides access to the same client portal.
Cass Dunn Coaching Psychology Ltd is the data controller for the purposes of UK GDPR and the Data Protection Act 2018.
Contact: [email protected]
We may collect:
Your name and email address
Billing information (processed by Stripe)
Course and platform activity (for delivering the course)
Messages or emails you send us
Website usage data via cookies and analytics
Device and app information when you use our mobile app, such as device type, operating system, app version, IP address, and crash or diagnostic data
A device token if you enable push notifications
Content you post in community areas of the portal or app, which is visible to other members of that community
We do not collect or store clinical, diagnostic, or therapeutic health records through this website or our online courses. Our services are limited to coaching and educational content, not psychological therapy or clinical treatment
We use your data to:
Deliver courses, coaching, and services
Communicate with you about your purchase
Send marketing emails if you opt in (you can unsubscribe at any time)
Improve our content and services
Send push notifications about your programme if you enable them (you can turn these off in your device settings at any time)
Under UK GDPR, we process your data because:
It is necessary to deliver a contract (your course purchase)
You have given consent (for marketing emails)
We have a legitimate interest in running and improving our business
We must comply with legal obligations (tax and accounting)
We store customer data in GoHighLevel (GHL), our course and CRM platform.
Payments are processed by Stripe. We do not store your card details.
Some service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (such as standard contractual clauses).
We share data only with trusted service providers who help us run the business (such as GHL, Stripe, email and analytics providers).
We do not sell your personal data.
IIf you download our app, Apple or Google will also process some data under their own privacy policies, for example when you download the app or make a purchase through their stores.
We keep your data only as long as necessary for business, legal, or accounting purposes.
You have the right to
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent for marketing at any time
Request deletion of your data and your account. If you use our app, you can request account deletion from within the app or by emailing us.
If you are in Australia, we handle your personal information consistently with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You may also complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We use essential cookies for website functionality and may use non-essential cookies (such as analytics or marketing cookies) with your consent.
You can manage cookies through your browser or our cookie banner.
We use reasonable technical and organisational measures to protect your data. However, no system is completely secure.
Our services are intended for adults. We do not knowingly collect data from children under 18.
We do not use automated decision-making or profiling that produces legal or significant effects.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have questions about this policy, contact: