Privacy Policy

Last updated: 28th January, 2026

This Privacy Policy explains how we collect and use your personal data.

Cass Dunn Coaching Psychology Ltd is the data controller for the purposes of UK GDPR and the Data Protection Act 2018.
Contact: [email protected]

1. What Personal Data We Collect

We may collect:

  • Your name and email address

  • Billing information (processed by Stripe)

  • Course and platform activity (for delivering the course)

  • Messages or emails you send us

  • Website usage data via cookies and analytics

We do not collect or store clinical, diagnostic, or therapeutic health records through this website or our online courses. Our services are limited to coaching and educational content, not psychological therapy or clinical treatment

2. How We Use Your Data

We use your data to:

  • Deliver courses, coaching, and services

  • Communicate with you about your purchase

  • Send marketing emails if you opt in (you can unsubscribe at any time)

  • Improve our content and services

3. Legal Basis for Processing Your Data

Under UK GDPR, we process your data because:

  • It is necessary to deliver a contract (your course purchase)

  • You have given consent (for marketing emails)

  • We have a legitimate interest in running and improving our business

  • We must comply with legal obligations (tax and accounting)

4. Where Your Data is Stored

We store customer data in GoHighLevel (GHL), our course and CRM platform.

Payments are processed by Stripe. We do not store your card details.

Some service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (such as standard contractual clauses).

5. How We Share Your Data

We share data only with trusted service providers who help us run the business (such as GHL, Stripe, email and analytics providers).

We do not sell your personal data.

6. How Long We Keep Your Data

We keep your data only as long as necessary for business, legal, or accounting purposes.

7. Your Rights Under UK GDPR

You have the right to

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing at any time

You can exercise these rights by emailing [email protected].

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies and Tracking

We use essential cookies for website functionality and may use non-essential cookies (such as analytics or marketing cookies) with your consent.

You can manage cookies through your browser or our cookie banner.

9. Security

We use reasonable technical and organisational measures to protect your data. However, no system is completely secure.

10. Children

Our services are intended for adults. We do not knowingly collect data from children under 18.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact

If you have questions about this policy, contact:

[email protected]