Terms & Conditions

Last updated: 28th January, 2026

These Terms and Conditions apply to all customers who purchase the program currently titled, "Beyond Confident 2.0"

This contract is between Cass Dunn Coaching Psychologist (“we”, “us”, “our”) and you, the customer (“you”).

By purchasing and accessing the course, you agree to these Terms.

1. Intellectual Property and Licence to Use

All course materials including videos, audios, worksheets, templates, and any other content are owned by Cass Dunn Coaching Psychologist and are protected by copyright.

When you purchase the course, you receive a non-exclusive, non-transferable licence to access and use the materials for your personal, non-commercial educational purposes only.

You must not:

  • Share, sell, copy, reproduce, or republish any materials

  • Share your login details or give others access

  • Use the materials to create or sell your own products, courses, or coaching programs

2. Payment Terms and Refund Policy

PAYMENT

Access is granted on the program start date once payment is made or a payment plan is agreed.

If you choose a payment plan, you agree to pay the full course fee in instalments. A payment plan is not a subscription and cannot be cancelled to avoid paying the full fee.

If a payment fails, we may suspend or revoke access, but you remain responsible for paying the full balance.

REFUNDS AND CANCELLATIONS

Because this is digital content, by accessing or streaming the course you agree that your statutory 14-day cancellation right may be waived under UK consumer law.

However, we offer the following goodwill policy:

  • You may cancel within 14 days of your program's start date.

  • If you cancel within 14 days, you will receive a refund minus £50 (or equivalent AUD $100) for admin and payment processing fees.

  • If you access any private coaching, an additional £165 (or equivalent AUD $330) per individual coaching session will be deducted from your refund.

  • After 14 days, no refunds will be given

3. User Conduct and Access

You agree to:

  • Keep your login details secure

  • Use the course respectfully and not disrupt the platform or community

We may suspend or terminate access if you breach these terms.

You must be 18 or over, or have parental/guardian consent.

4. Disclaimer and Limitation of Liability

This course is for educational and personal development purposes only. It does not constitute psychological therapy, counselling, diagnosis, or treatment, and it is not a substitute for professional mental health care.

You acknowledge that participating in the course does not create a psychologist-client or therapeutic relationship between you and Cass Dunn Coaching Psychologist. If you are experiencing mental health difficulties, you should seek support from a qualified mental health professional or appropriate healthcare provider.

We do not guarantee any specific outcomes, including income, business success, personal growth, or career changes. Results depend on many factors beyond our control, including your effort and circumstances.

We are not responsible for technical issues outside our control, including internet outages, GoHighLevel platform downtime, or third-party service failures.

To the maximum extent permitted by law, our total liability to you for any claim arising from the course is limited to the amount you paid for the course.

5. Risk Acknowledgement

You acknowledge that personal development work can sometimes bring up strong emotions or insights. You are responsible for your own wellbeing during and after the course and for seeking appropriate professional support if needed.

6. Data Protection and Privacy

We comply with the UK GDPR and the Data Protection Act 2018.

We store your personal data (such as name and email) in GoHighLevel (GHL) to deliver the course and communicate with you.

Payments are processed by third-party providers such as Stripe. Their privacy policies apply to your billing information.

For full details, see our Privacy Policy: www.cassdunn.com/privacy-policy

6. Force Majeure

We are not liable for delays or failure to deliver the course due to events beyond our control, including illness, natural disasters, platform outages, or government restrictions.

7. Changes to the Course

We may update, modify, or discontinue parts of the course at any time without liability.

8. Community Guidelines

If the course includes a community, you agree to behave respectfully. We may remove posts or members at our discretion to maintain a safe environment.

9. No Transfer of Rights

You may not transfer or assign your access or rights to anyone else.

10. Contact

For support or legal notices, contact: [email protected]

11. Governing Law

These Terms are governed by English law, and disputes will be handled in the courts of England and Wales.